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Skincare for real skin!

Terms and Conditions

The appearance of our products on website may vary from season to season depending on
environmental conditions. These changes can slightly affect the appearance, consistency and smell of
our products from batch to batch. This is because we use only natural oils and unbleached waxes and
butters. The quality and properties of the product will always remain the same.

In order to purchase products from us, you will need to take the following steps: you must add the
products you wish to purchase to your shopping cart, and then proceed to the checkout; you must
select your preferred method of delivery, fill in all the requirements and your consent to the terms of
website is mandatory then you will be transferred to the payment checkout and it will handle your
payment method, select the preferred payment method afterwards confirm your order. We will then
send you an initial acknowledgment email; and once we have received your order.

All submitted details are protected, and your personal or ordering information is never passed on to
any third parties except for delivery purposes.

We are happy to post your gift directly to your recipient, saving you time and the inconvenience of
queue up at the post office. Just add the lucky recipient’s address at the checkout, pay us the amount
and we will take care of your gift.

All orders are dispatched within 7 working days, but are usually same day or next day. If you have a
question about delivery we will advise you if you call our customer services team on 0321 2624276 or email us at info@charm-natural.com

If you have not received your order or an E-mail in regards to your order within 7 business days from
the date you place your order, please contact us so that we can help you track your order.

All orders are delivered via Postex and Daak and might require a signature or CNIC card number upon receipt.


All Prices listed on the charm natural website are correct, however, we reserve the right to change the prices of products at any time. Payments are accepted via cash on delivery, jazz cash or bank transfer.


The products will be at your risk from the time of delivery. Ownership of the products will only pass to
you upon delivery of the products and receipt by us of full payment of all sums due in respect of the
products (including delivery charges). We will be entitled to recover payment for the products even
where ownership has not passed to you.


CHARM NATURAL is a small privately held company passionately committed to provide the freshest skincare products available and will be delighted with your order. Due to this commitment, we are unable to take returns. However, if for any reason you are not completely satisfied we are happy to offer exchange or replacement on all goods returned to us within 3 business days of your receipt of goods, provided they are in their original, unopened and unused condition with the seal intact. Our team here will assess the product once it is returned and that the client will pay shipment.

We are not dealing in international shipments yet.

All rights, including copyright, in this website are owned by or licensed to Charm Natural. Any use of this website or its contents.